51 lines
1.6 KiB
Markdown
51 lines
1.6 KiB
Markdown
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# IT Nexus
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Internes IT-Ticketsystem und Verwaltungsportal der Cereda Systems GmbH.
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**Produktiv-URL:** `https://it-nexus.cereda-systems.de`
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## Features
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- **Ticketsystem** mit Status-Workflow, Prioritäten, SLA-Überwachung, Kanban-Board
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- **User-Portal** für Endnutzer mit geführtem Ticket-Assistenten
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- **KI-Integration** (Claude) – automatische Ticket-Analyse, Chat-Assistent, KI-Antworten
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- **E-Mail-Integration** – eingehende Mails → Tickets, ausgehende Benachrichtigungen
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- **Asset-Verwaltung**, FIDO-Keys, Lifecycle (On-/Offboarding), Wissensdatenbank
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- **Rollenbasierter Zugriff** (super_admin / admin / support / bearbeiter / benutzer)
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- **Admin-Einstellungen** – Ticket-Kategorien & Vorlagen frei konfigurierbar
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## Stack
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- **Frontend:** React 18, React Router, Axios
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- **Backend:** Node.js, Express, better-sqlite3
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- **KI:** Anthropic Claude (claude-sonnet-4-6)
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- **Auth:** JWT + bcrypt
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- **Container:** Docker Compose (nginx + Node.js)
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## Vollständige Dokumentation
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→ Siehe [DOKUMENTATION.md](./DOKUMENTATION.md)
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## Entwicklung
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```bash
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# Backend
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cd backend && npm install && npm run dev
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# Frontend
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cd frontend && npm install && npm start
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```
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## Deploy (Laptop → Server)
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```bash
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cd "C:/Users/gruessing/OneDrive - Cereda Systems GmbH/Desktop/IT Tool"
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tar -czf /tmp/it-nexus-deploy.tar.gz --exclude='*/node_modules' --exclude='*/build' --exclude='.git' --exclude='*.db' .
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scp /tmp/it-nexus-deploy.tar.gz root@192.168.0.194:/tmp/
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ssh root@192.168.0.194 "tar -xzf /tmp/it-nexus-deploy.tar.gz -C /opt/it-nexus/ && bash /opt/it-nexus/deploy.sh"
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```
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---
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*Cereda Systems GmbH – Entwickelt von Simon Grüßing*
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